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CandC Group Logo

Intelligent Digital Infrastructure for Utilities, Healthcare and the Pharmaceutical Sector.

C&C Group delivers AI-enabled, cloud-native platforms supporting the UK’s Critical National Infrastructure and regulated pharmaceutical markets. Our secure, mission-critical systems power energy networks, water markets and healthcare environments where compliance, resilience and performance are non-negotiable. Backed by expert engineering, secure hosting and 24/7 managed support, we provide the digital foundations trusted by organisations that simply cannot afford failure.

Some of our trusted collaborations

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ABPI
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Experience and Expertise

37

Years of excellence

50M

Transactions per day

10M+

Market messages processed

70+

Clients across 4 sectors

99.99%

KPI / SLAs delivered under contract

Our Services

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Electricity

C&C Group supports DNOs, IDNOs, suppliers, agents and central bodies with systems that underpin switching, settlement, billing and invoicing, inclusive of revenue assurance, across 33 million meter points nationwide.

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Gas

C&C Group supports MPRN management, billing, asset administration and regulatory processes within the UK gas market. Our secure, resilient systems enable compliant, efficient and revenue-assured operations across distributed gas network portfolios.

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Water

C&C Group delivers secure, cloud-based platforms supporting wholesalers and retailers in both the English and Scottish competitive water markets. We are also the technical partner to the CMA in Scotland. 

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Healthcare

C&C Group delivers secure, cloud-native platforms to pharmaceutical organisations and healthcare bodies operating in highly regulated environments. We support transparency reporting, including ABPI disclosure services, master data governance and life-critical patient monitoring systems.

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Becoming an IDNO

C&C Group is a trusted partner for IDNOs, bringing over 15 years of proven experience in GB energy market entry. We enable organisations to mobilise rapidly and enter the market quickly ensuring full compliance with BSC, REC, SEC, DCUSA, DTSA, and industry best practice.

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IDNO Managed Services

C&C Group delivers a comprehensive IDNO product suite. Supported by managed and BPO services and operational governance, our solutions enable compliant, revenue-assured and efficient network operations across the GB electricity market.

AI isn’t a future roadmap item for us — it’s a core capability.

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Business Process Outsourcing

C&C Group delivers secure, scalable Business Process Outsourcing (BPO) services that enable organisations to focus on their strategic priorities while we manage complex, business-critical operations. We provide fully managed outsourced  operational support across the electricity, gas, and pharmaceutical sectors.

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At C&C Group, we understand the critical role data plays in shaping effective decision-making, helping organisations focus their energy and resources where they deliver the greatest impact. In the highly regulated GB electricity, gas, and water markets, accurate and timely data is critical to ensuring compliance, protecting revenue, and maintaining operational performance.

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Product Suite

C&C Group delivers a multi-utility product suite spanning electricity, gas and water — including SWIM water platforms, Unity electricity market messaging platform, DUoS billing, MAP solutions, and gas ERP with IGT invoicing — enabling compliant, efficient and revenue-assured operations.

UNITY

Unity is C&C Group’s newest cloud-native platform that will support electricity, gas and water market operations. It integrates billing, messaging, data governance and regulatory reporting within a secure, scalable environment, backed by managed services and operational support.

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David Yeoman, MHHS Project Manager

UK Power Networks

UK Power Networks have worked closely with C&C Group on the ‘Faster Switching’ and ‘Market Wide Half Hourly’ Programme. C&C Group has proven over many years and across key regulatory programmes they can be relied upon to provide compliant, resilient and effective solutions, supported by exceptional customer, functional and technical support teams, who regularly go above and beyond in the quest to deliver exceptional customer service. UK Power Networks considers C&C Group a valued and trusted partner for solutions and support in a dynamic, ever-changing industry.

Customer Product Feedback

MEASURE​

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Overall satisfaction

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Ease of use

 

Meets business needs

 

Day-to-day value

 

Customer support

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Engagement

C&C

WEIGHTED SCORE

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4.05

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4.28

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4.23

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4.46

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4.42

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4.23

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% OF MAXIMUM

 

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81%

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86%

 

85%

 

89%

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88%

 

85%

Quantitative Responses
Scoring Range 1-5

Overall, How Satisfied are you with SWIM-Pool and SWIM-ware?

5.00

Average Rating

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How easy is SWIM-Pool and SWIM-ware to use?

5.00

Average Rating

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How well does SWIM-Pool and SWIM-ware meet your business needs?

5.00

Average Rating

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How valuable is SWIM-Pool and SWIM-ware to your day-to-day work or processes?

4.60

Average Rating

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How satisfied are you with the customer support you receive from C&C?

5.00

Average Rating

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How well does C&C engage with you?

5.00

Average Rating

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Contact Us

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